Liz Boehm, Director of Vocera's Experience Innovation Network, will speak on the evolving, strategic role of the healthcare CXO at Becker's 7th Annual Meeting, April 27-30, 2016.
Liz’s life work is to restore dignity and respect to the healthcare experience. In her current role as Director of the Experience Innovation Network, she helps organizations drive improvements in how patients access the system, navigate while there and connect when they leave. Liz has an extensive healthcare background including 15 years as leader of global healthcare research at Forrester Research. Her work focused on patient consumer behavior, delivery and payment system management, and the role of technology in helping to transform healthcare. This experience has made her a national expert on experience transformation. Liz maintains a pragmatic optimism that change is possible.
Liz’s career in healthcare has included working with leading health insurers to improve the dissemination of clear, useful information about healthcare payment structures, as well as health management programs that support consumers’ abilities to make meaningful change in health behaviors. She has also worked with health systems and clinics caring for patients across the economic spectrum to institute programs that deliver better care to patients, while at the same time reconnecting healthcare professionals to their calling and purpose. As a long-time Massachusetts resident and healthcare thought leader, she has also had opportunity to engage on the forefront of health reform and observing its implementation and impact.
Liz began her career by working as a Peace Corps Volunteer in a health center in rural West Africa. She has also trained as a doula and had the privilege of assisting in the labor and delivery of two healthy children. Through professional and volunteer work in hospitals, she has developed a profound respect for the dedication and commitment of the doctors, nurses, and staff who commit their lives to caring, as well as the courage of patients who survive and thrive as a result of their combined efforts.
Be sure to attend Liz's session at the annual meeting! For more information, click here.