Vermont Hires Optum to Help With State-Run Health Exchange Backlog

Vermont has hired Optum — a health information technology and services firm that is part of UnitedHealth Group — to help solve some of the problems associated with Vermont Health Connect, the state's health exchange website, according to a Valley News report.

Optum will help eliminate a backlog of "change of circumstance" issues. The backlog stems from the state-run health exchange website not allowing users to notify insurance companies of divorces, marriages, births, address changes and other changes in life circumstances.

Approximately 10,000 Vermont residents are affected by the change of circumstance glitch, according to the report.

More Articles on Healthcare Exchanges:

Data Discrepancies Could Affect Health Coverage of 2.1M Newly Insured 
5 States Using Costly Measures to Fix Their State-Run Exchanges
3 Healthcare Exchange, Reform Challenges For Hospitals