Here is a list of the top 50 hospitals with the highest percentage of patients who reported — as part of their responses to the Hospital Consumer Assessment of Healthcare Providers and Systems survey — their physicians "always" communicate well.
Note: The data is based on the Hospital Consumer Assessment of Healthcare Providers and Systems survey, which allows patients to rate line items relating to their patient care experience. This particular metric covers "the percent of patients who reported their physicians always communicated well" from April 2010 to March 2011. Some hospitals were excluded from this list for a variety of reasons, including but not limited to having fewer than 100 patients complete the HCAHPS survey.
Percent of patients who reported their physicians always communicated well:
1. Westlake Regional Hospital (Columbia, Ky.) — 100 percent
2. Central Valley Medical Center (Nephi, Utah) — 99 percent
3. Citizens Medical Center (Columbia, La.) — 97 percent
4. Yalobusha General Hospital (Water Valley, Miss.) — 97 percent
5. Pontotoc Health Service (Pontotoc, Miss.) — 97 percent
6. Brownsville Surgical Hospital (Brownsville, Texas) — 97 percent
7. Morgan County ARH Hospital (West Liberty, Ky.) — 96 percent
8. Caldwell Memorial Hospital (Columbia, La.) — 96 percent
9. Beacham Memorial Hospital (Magnolia, Miss.) — 96 percent
10. Surgery Specialty Hospitals of America SE Houston (Pasadena, Texas) —
11. Green Clinic Surgical Hospital (Ruston, La.) — 96 percent
12. Richland Parish Hospital-Delhi (Delhi, La.) — 95 percent
13. Webster General Hospital/Swing Bed (Eupora, Miss.) — 95 percent
14. Bertie Memorial Hospital (Windsor, S.C.) — 95 percent
15. Hamilton General Hospital (Hamilton, Texas) — 95 percent
16. Evans Memorial Hospital (Claxton, Ga.) — 94 percent
17. Clinton County Hospital (Albany, Ky.) — 94 percent
18. Doctors Hospital at Deer Creek (Leesville, La.) — 94 percent
19. Tippah County Hospital (Ripley, Miss.) — 94 percent
20. Baptist Memorial Hospital Booneville (Booneville, Miss.) — 94 percent
21. Magee General Hospital (Magee, Miss.) — 94 percent
22. Surgical Hospital at Southwoods (Youngstown, Ohio) — 94 percent
23. W.J. Mangold Memorial Hospital (Lockney, Texas) — 94 percent
24. Clay County Hospital (Ashland, Ala.) — 93 percent
25. Sacred Heart Hospital on the Gulf (Port Saint Joe, Fla.) — 93 percent
26. Belmond Medical Center (Belmond, Iowa) — 93 percent
27. Sabetha Community Hospital (Sabetha, Kan.) — 93 percent
28. East Carroll Parish Hospital (Lake Providence, La.) — 93 percent
29. Lady of the Sea General Hospital (Cut Off, La.) — 93 percent
30. Bigfork Valley Hospital (Bigfork, Minn.) — 93 percent
31. Tishmingo Health Services (Iuka, Miss.) — 93 percent
32. South Sunflower County Hospital (Indianola, Miss.) — 93 percent
33. Latimer County General Hospital (Wilburton, Okla.) — 93 percent
34. Sayre Memorial Hospital (Sayre, Okla.) — 93 percent
35. McLeod Medical Center-Darlington (Darlington, S.C.) — 93 percent
36. Sanford Vermillion Hospital (Vermillion, S.D.) — 93 percent
37. East Texas Medical Center-Fairfield (Fairfield, Texas) — 93 percent
38. Summers County ARH Hospital (Hinton, W.Va.) — 93 percent
39. Crenshaw Community Hospital (Luverne, Ala.) — 92 percent
40. Grove Hill Memorial Hospital (Grove Hill, Ala.) — 92 percent
41. Elmore Community Hospital (Wetumpka, Ala.) — 92 percent
42. Pickens County Medical Center (Carrollton, Ala.) — 92 percent
43. Ouachita County Medical Center (Camden, Ark.) — 92 percent
44. Magnolia Hospital (Magnolia, Ark.) — 92 percent
45. Baptist Health Medical Center Heber Springs (heber Springs, Ark.) — 92 percent
46. Menlo Park Surgical Hospital (Menlo Park, Calif.) — 92 percent
47. Manhattan Surgical Hospital (Manhattan, Kan.) — 92 percent
48. West Carroll Memorial Hospital (Oak Grove, La.) — 92 percent
49. Franklin Medical Center (Winnsboro, La.) — 92 percent
50. Mercy Regional Medical Center (Ville Platte, La.) — 92 percent
Note: The data is based on the Hospital Consumer Assessment of Healthcare Providers and Systems survey, which allows patients to rate line items relating to their patient care experience. This particular metric covers "the percent of patients who reported their physicians always communicated well" from April 2010 to March 2011. Some hospitals were excluded from this list for a variety of reasons, including but not limited to having fewer than 100 patients complete the HCAHPS survey.
Percent of patients who reported their physicians always communicated well:
1. Westlake Regional Hospital (Columbia, Ky.) — 100 percent
2. Central Valley Medical Center (Nephi, Utah) — 99 percent
3. Citizens Medical Center (Columbia, La.) — 97 percent
4. Yalobusha General Hospital (Water Valley, Miss.) — 97 percent
5. Pontotoc Health Service (Pontotoc, Miss.) — 97 percent
6. Brownsville Surgical Hospital (Brownsville, Texas) — 97 percent
7. Morgan County ARH Hospital (West Liberty, Ky.) — 96 percent
8. Caldwell Memorial Hospital (Columbia, La.) — 96 percent
9. Beacham Memorial Hospital (Magnolia, Miss.) — 96 percent
10. Surgery Specialty Hospitals of America SE Houston (Pasadena, Texas) —
11. Green Clinic Surgical Hospital (Ruston, La.) — 96 percent
12. Richland Parish Hospital-Delhi (Delhi, La.) — 95 percent
13. Webster General Hospital/Swing Bed (Eupora, Miss.) — 95 percent
14. Bertie Memorial Hospital (Windsor, S.C.) — 95 percent
15. Hamilton General Hospital (Hamilton, Texas) — 95 percent
16. Evans Memorial Hospital (Claxton, Ga.) — 94 percent
17. Clinton County Hospital (Albany, Ky.) — 94 percent
18. Doctors Hospital at Deer Creek (Leesville, La.) — 94 percent
19. Tippah County Hospital (Ripley, Miss.) — 94 percent
20. Baptist Memorial Hospital Booneville (Booneville, Miss.) — 94 percent
21. Magee General Hospital (Magee, Miss.) — 94 percent
22. Surgical Hospital at Southwoods (Youngstown, Ohio) — 94 percent
23. W.J. Mangold Memorial Hospital (Lockney, Texas) — 94 percent
24. Clay County Hospital (Ashland, Ala.) — 93 percent
25. Sacred Heart Hospital on the Gulf (Port Saint Joe, Fla.) — 93 percent
26. Belmond Medical Center (Belmond, Iowa) — 93 percent
27. Sabetha Community Hospital (Sabetha, Kan.) — 93 percent
28. East Carroll Parish Hospital (Lake Providence, La.) — 93 percent
29. Lady of the Sea General Hospital (Cut Off, La.) — 93 percent
30. Bigfork Valley Hospital (Bigfork, Minn.) — 93 percent
31. Tishmingo Health Services (Iuka, Miss.) — 93 percent
32. South Sunflower County Hospital (Indianola, Miss.) — 93 percent
33. Latimer County General Hospital (Wilburton, Okla.) — 93 percent
34. Sayre Memorial Hospital (Sayre, Okla.) — 93 percent
35. McLeod Medical Center-Darlington (Darlington, S.C.) — 93 percent
36. Sanford Vermillion Hospital (Vermillion, S.D.) — 93 percent
37. East Texas Medical Center-Fairfield (Fairfield, Texas) — 93 percent
38. Summers County ARH Hospital (Hinton, W.Va.) — 93 percent
39. Crenshaw Community Hospital (Luverne, Ala.) — 92 percent
40. Grove Hill Memorial Hospital (Grove Hill, Ala.) — 92 percent
41. Elmore Community Hospital (Wetumpka, Ala.) — 92 percent
42. Pickens County Medical Center (Carrollton, Ala.) — 92 percent
43. Ouachita County Medical Center (Camden, Ark.) — 92 percent
44. Magnolia Hospital (Magnolia, Ark.) — 92 percent
45. Baptist Health Medical Center Heber Springs (heber Springs, Ark.) — 92 percent
46. Menlo Park Surgical Hospital (Menlo Park, Calif.) — 92 percent
47. Manhattan Surgical Hospital (Manhattan, Kan.) — 92 percent
48. West Carroll Memorial Hospital (Oak Grove, La.) — 92 percent
49. Franklin Medical Center (Winnsboro, La.) — 92 percent
50. Mercy Regional Medical Center (Ville Platte, La.) — 92 percent