Government contractor and services company Maximus has been awarded a $6.6 billion contract from CMS.
Per the terms of the contract, Maximus will continue supporting CMS's contact center operations. Seventy-five million Americans use the CMS contact center operations to find information about their Medicare benefits and navigate the ACA health insurance marketplace, according to a Sept. 1 Maximus news release.
The contract allows for a base transition period with nine one-year option periods.
"This award reflects the commitment of thousands of Maximus employees who each day provide exceptional service to their fellow citizens," said Bruce Caswell, Maximus CEO and president. "Over the years, CMS has shaped this program to become the trusted source of information and assistance for Americans seeking to better understand their healthcare benefits. Going forward, this contract will allow our employees to continue providing the best customer experience to the American public."