Baylor Scott & White Health Executive Vice President and Chief Integrated Delivery Network Officer Gary Brock describes the health system's efforts to expand its outpatient reach with satellite locations and digital health.
"Today, if you look at Baylor Scott & White Health as an enterprise, we have 1,011 different sites and 956 are outpatient ambulatory assets. Our outpatient strategy is part of a coordinated consumer strategy. We want to be more accessible to the consumer in their communities. We want to see patients close to home when they want to be seen.
In addition to our investment in physician clinics, retail clinics, urgent care locations, ambulatory rehabilitation clinics, outpatient surgery centers, short-stay surgical hospitals and freestanding emergency hospitals, we are also investing in digital solutions. We have synchronous and asynchronous capabilities that we've launched and we've created a direct home visit care program. In this program, you can use an app on your phone to speak with an advanced practice provider. That APP can dispatch a provider to your home and do home visits. Our plans are to be available 24/7/365.
Another important issue is if a patient comes from some miles away to Dallas to have a procedure done, we can follow up with the patient digitally instead of requiring them to drive back to Dallas. We are doing quite a bit of that right now with patients from various locations, including portal visits to follow-up instead of having them return to the city, unless it is necessary."
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