Hospitals and health systems are commonly adopting lean cultures to cut out unnecessary costs and increase productivity, but human resources can sabotage even the most structured lean efforts by making the wrong hires.
In a blog post for Select International, an employee assessment and hiring solutions firm based in Pittsburgh, Executive Vice President Kevin Klinvex writes, "The reason is very straightforward: lean environments demand higher levels of energy, problem solving, collaboration and continuous improvement. Hiring people who work best in a highly structured, non-collaborative environment, signals trouble for building a high performance, lean organization."
Mr. Klinvex says the following four practices are critical for organizations' human resources departments to support a lean environment:
1. Define the competencies employees must possess, (e.g., teamwork, attention to quality, work pace, work ethic, continuous improvement, problem solving ability, job fit motivation, communication and integrity).
2. Hire only people who have those competencies.
3. Provide lean systems and training for all employees. Encourage high performance by communicating the value and including it in performance management systems.
4. Coach and, if necessary, remove individuals who refuse to embrace the high-performance culture.
Read the blog post in its entirety here.
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In a blog post for Select International, an employee assessment and hiring solutions firm based in Pittsburgh, Executive Vice President Kevin Klinvex writes, "The reason is very straightforward: lean environments demand higher levels of energy, problem solving, collaboration and continuous improvement. Hiring people who work best in a highly structured, non-collaborative environment, signals trouble for building a high performance, lean organization."
Mr. Klinvex says the following four practices are critical for organizations' human resources departments to support a lean environment:
1. Define the competencies employees must possess, (e.g., teamwork, attention to quality, work pace, work ethic, continuous improvement, problem solving ability, job fit motivation, communication and integrity).
2. Hire only people who have those competencies.
3. Provide lean systems and training for all employees. Encourage high performance by communicating the value and including it in performance management systems.
4. Coach and, if necessary, remove individuals who refuse to embrace the high-performance culture.
Read the blog post in its entirety here.
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