More than half (55 percent) of providers do not bill either private payers or federal health programs for services performed via telemedicine, according to a study in Telemedicine and e-Health.
Based on responses from 640 participants in an online survey, researchers determined the following to be the top reasons providers don't seek reimbursement for telemedicine:
- No Medicaid reimbursement for telemedicine in their state: 33 percent
- Major payers don't reimburse for telemedicine: 32.4 percent
- Practice in a non-rural area: 19.3 percent
- Services are bundled through contracts: 17.4 percent
- Too risky for penalties for fraud and abuse: 4.7 percent
- Could not get organizational support to bill for telemedicine reimbursement: 4.7 percent
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