San Francisco-based Uber has partnered with Boston-based startup Circulation to help non-emergency medical patients get to their appointments on time.
Circulation has not only been chosen as Uber's preferred healthcare platform partner, but it has also launched the first customizable transportation platform that's able to integrate with healthcare systems and Uber's application program interface.
Patients work with a hospital's transportation coordinator to organize a time and location for an Uber to pick them up. They can also coordinate to drop them off at home after their appointment ends.
Circulation's HIPAA-compliant service has piloted at Boston Children's Hospital, Conshohocken, Pa.-based Mercy Health System's three acute care hospitals and program for the elderly and Nemours Children's Health System in Wilmington, Del. The service will roll out across six more states throughout the rest of 2016.
"The traditional healthcare transportation model is severely outdated," said Circulation cofounder John Brownstein, PhD. "Every patient's experience begins and ends with their ride, which is why the integration of Uber and Circulation offers a smart, digital transportation platform for healthcare that customizes rides around patients' specific needs and ensures they get the care they deserve."