In a recent blog post, Alan Roga, MD, FACEP, Senior Vice President and General Manager, Provider Market at Teladoc take a look ahead at telehealth for health systems.
Recently my team and I celebrated our one-year anniversary as part of the Teladoc family. Last year, Teladoc acquired the company I founded in 2009, and our team continues with a focus exclusively on meeting the unique needs of hospitals and health systems. Today, more than 80 hospitals and health systems rely on Teladoc for a range of telehealth services, and this momentum is the direct result of Teladoc's commitment to, and investment in, the hospital and health system market.
Looking back on accomplishments is nice, but our team is busy looking ahead. We listened to what hospitals and health systems said about workflows, administrative and integration needs, and limitations of software forced to do double duty to satisfy the needs of other segments like employers and health plans. We addressed those challenges—adding a number of great features to our licensable software solution—and the result is a gamechanger. Our software workflows the way doctors treat patients. Our administrative features provide functionality that health systems expect. It's technology that works the way hospitals and health systems need it to work, and the market reaction has been truly exciting.
Of course not every hospital is instantly ready to deploy an enterprise-wide telehealth program with a licensed technology solution. We offer a range of telehealth solutions from co-branded solutions utilizing Teladoc's core services to a licensed private-label software solution. Regardless of the solution, Teladoc provides operations support, marketing to drive engagement and the ability to use their providers, the Teladoc network or a combination of both through a preferred network.