Northwell blames increased operating expenses on 3 IT issues

New Hyde Park, N.Y.-based Northwell Health pointed to IT investments in its EHR, digital health services, and telehealth as part of the reason its operating expenses grew 9% in the nine-month period ending Sept. 30. 

In March, the health system announced it was switching from Allscripts to Epic. The first go-live for the new EHR system is expected to happen in 2025.  

Despite the jump in operating expenses, operating revenue grew by 8.9% in the same period, according to Northwell financial documents.

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