Lehigh Valley Heath Network CMIO Dr. Donald Levick: Biggest challenge & top priority in the role

Donald Levick, MD, chief medical information officer at Lehigh Valley Health Network in Allentown, Pa., talks about his most important priority as CMIO and which apps and technologies he finds most helpful.

Question: What do you consider your No. 1 priority as CMIO? How do you ensure you're successful?

Dr. Donald Levick: To ensure smooth and successful implementations of our clinical information systems. We base our success on standard and agreed upon [key performance indicators] and by satisfied end users.

Q: What is the biggest challenge you're facing as CMIO? What keeps you up at night?

DL: Overcoming cultural differences of the target hospitals and provider groups.

Q: Which apps and technologies do you find most helpful, and which do you think will be passing fads?

DL: The apps and technology I find most helpful is mobile access to clinical systems and data. As for which technology will become a passing fad, I think virtual reality for healthcare.

Q: What is the vision for your team in 2019? How will you approach your role and meeting your goals?

DL: My vision is to develop my team and their skill sets, and for the team to become a highly effective vehicle for change management and implementations. My role is to place the team into a position to succeed and remove any barriers.

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