How providers feel about AWS after switching to the cloud: KLAS

About half of healthcare providers that have migrated to cloud platforms said they chose Amazon Web Services for its reputation as a market leader, according to a recent KLAS Research analysis. 

For its AWS in Healthcare 2021 report, KLAS interviewed healthcare organizations that have contracted with Amazon's cloud platform about their overall satisfaction with the software. KLAS said it plans to publish subsequent reports on Google Cloud Platform and Microsoft Azure. 

One hundred percent of report respondents said AWS is part of their long-term plans and that they would buy the software again. 

When it comes to satisfaction, here's how the respondents rated AWS in the following categories. Rankings are based on a nine-point scale. 

  • Overall product quality: 8.5 
  • Delivery of new technology: 8.2 
  • Strength of partnership: 7.4
  • Vendor executive involvement: 7.1 
  • Overall performance score: 89.1 

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