Revenue cycle management solutions impact the entire culture of an organization.
Stephen C. Benz, senior consultant, Experian Health in Costa Mesa, Calif.: When it comes to working with large healthcare organizations and offering solutions that will change the face of their revenue cycle platforms, make sure to take all parties into consideration. Everyone from the patient and physician community to the end user in patient access and patient financial services is impacted. Although your executive suite will benefit, make sure you are focused on the culture of the organization and its ability to be as nimble as possible, or not, as your project takes hold.
Health IT tip of the day: Offer RCM solutions that take all parties into consideration