Franciscan Alliance, a 14-hospital system headquartered in Mishawaka, Ind., implemented Vocera Communications' solutions system-wide. The health system includes more than 20,000 full-and part-time employees and a physician network of more than 650 providers.
Vocera's communication and collaboration platform enables secure text messaging, hands-free voice communication as well as integration with the Epic EHR system. The health system's employees are utilizing a number of communication devices, including Vocera badges, personal smartphones and Zebra mobile computers. Franciscan Alliance is also using a Vocera mobile application for its patient and staff rounding.
"Our care teams are more in sync. Shortly after the technology deployment, we started seeing improvements in clinical workflows as a result of improved communication, allowing for much greater caregiver collaboration," said Bill Laker, senior vice president of information services and CIO of Franciscan Alliance.