EHR user experience: 8 statistics

Black Book Market Research released the results of its annual hospital EHR user poll, highlighting trends in the inpatient EHR market.

The poll included 5,000 ballots for hospital EHR technology staff and 14,000 surveyed nurses representing 702 hospitals between August 2014 and February 2015.

Here are eight statistics on EHR user experience.

  • Three-quarters of technology leaders and CIOs said they selected their EHR systems with "significant nurse input," but just 14 percent of hospital nursing personnel said clinicians' opinions were a "major consideration" in technology purchasing decisions.
  • Approximately 20 percent of hospital IT managers and CIOs said their current EHR system is not the best one for their organization, feeling "stuck" with their vendor.
  • The majority of those tech managers (90 percent) said vendors are negatively impacting their bottom lines with unexpected cost overruns and add-ons. Eighty-one percent said vendors cannot or are unwilling to meet their hospital's interoperability goals.
  • Nurse satisfaction with EHRs has improved, according to the survey, and 69 percent of hospital technology leaders believe this is a direct result of internal modifications made to EHRs in response to complaints from nurses. Twenty percent of tech leaders indicated nursing satisfaction improvement was due to the improved functionality of EHRs, and 10 percent said it was due to nurses' attitude adjustment about the systems.

More articles on EHRs:

Epic-CommonWell battle broils
Many EHRs do not display graphical information understandably
Kaiser Permanente uses EHRs to study hypertension trends

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