To succeed in a hybrid workforce, CIOs are turning to talent-facing executives to develop policies and procedures for an inclusive and engaging work environment, according to a Sept. 21 report by The Wall Street Journal.
Five things to know:
- Adam Stanley, CIO and chief digital officer at Cushman & Wakefield, a commercial real-estate firm, told the Journal that CIOs have had to partner with chief people officers to embed a good work culture into a remote workforce. Mr. Stanley said CIOs had to also work with leaders to uncover the effect remote and hybrid work has on employees.
- "Suddenly, we were being asked questions around things like: How much were managers talking to their employees? And how much interaction were we seeing? And how do you measure productivity of people working at home?" Mr. Stanley said.
- Tech leaders need to be better business leaders and anticipate the needs of their organizations. "You have to really think about all of those interactions that you do," Mr. Stanley said. "And re-architect your processes, re-architect the way you work together. And really think about what it would mean if someone is permanently remote."
- CIOs have to ensure employees are accommodated and that employees are having the same immersive experiences they would have in person, Archana Deskus, CIO of Intel, told the Journal. Ms. Deskus said these solutions involve more than technology.
- Forward-thinking companies have their CIOs and human resources teams develop training programs and policies that support hybrid work and make it easy for employees to work from home, Shobhana Ahluwalia, CIO of Peloton Interactive, told the Journal.