28% of patients store medical reports in shoeboxes, drawers: 6 survey insights

The majority of patients (60 percent) rely on their physician to track their health records, according to a Salesforce report.

The report, titled "2017 Connected Patient Report," surveyed 2,083 U.S. adults last May about their relationship with physicians, insurance providers and other members of the healthcare industry.

Here are six survey insights.

1. Twenty-eight percent of consumers keep their health data in a folder, shoebox or other home-based physical storage system. Roughly 9 percent say no one keeps track of their health records.

2. Eighty percent of consumers said they use the phone to schedule appointments with their physicians.

3. Thirty-five percent of consumers tended to use online portals to discuss health data with their physicians.

4. Baby boomers (74 percent) are more worried than millennials (60 percent) about whether new technologies like artificial intelligence will lead to incorrect diagnoses.

5. Sixty-three percent of millennials expressed interested in using a digital assistant for personalized health recommendations, compared to 28 percent of baby boomers.

6. Millennials (59 percent) expressed more excitement than baby boomers (33 percent) about the potential of AI in healthcare.

Click here to view the full report.

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