This week's 5 must-reads for hospital RCM leaders

Here are five articles published by Becker's Hospital Review in the past week offering insight on consumerism in the digital era, online price comparison, hospitals' Medicaid Disproportionate Share Hospital payments and more.

1. How Memorial Hermann is tackling consumerism in the digital era
Hospitals and health systems are increasingly focusing on consumers as they make up a larger portion of organizations' payer mix and are a crucial revenue source. This includes Houston-based Memorial Hermann Health System, a nonprofit clinically integrated network with more than 250 care delivery sites.

2. 32% of consumers compare healthcare prices online, survey finds
Nearly a third (32 percent) of consumers use the internet or mobile apps to compare prices for healthcare services, according to UnitedHealthcare's 2017 Consumer Sentiment Survey.

3. 6 recent RCM service expansions
Here are six revenue cycle management portfolio expansions involving healthcare vendors and providers so far in October. 

4. New York City Health + Hospitals to sue state over $380M in DSH funding
New York City Health + Hospitals plans to sue state officials over $380 million in disproportionate share hospital payments it claims the state is unlawfully withholding.

5. 10 revenue cycle tips for healthcare organizations
As patients take on more out-of-pocket costs, and patient satisfaction continues to influence the financial health of hospitals, revenue cycle management has become increasingly important to organizations. 

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