Understaffing is the top workforce challenge facing health system revenue cycle departments, according to a June 4 report from Sage Growth Partners.
Sage surveyed 115 C-suite executives, including CFOs, revenue cycle executives, CIOs, and other finance, IT and operations professionals.
Here are the top workforce challenges currently facing revenue cycle departments, according to the survey:
1. Understaffed teams: 63%
2. Inability to attract qualified staff: 58%
3. Inability to retain qualified staff: 57%
4. Inexperienced staff: 52%
5. Ineffective communication between staff: 37%
6. Ineffective staff training: 27%
7. Other: 5%