Control over scheduling allows for greater control over the entire revenue cycle process.
Paul Wiley, Cofounder and CEO, Opargo: Discussions on revenue cycle management typically focus on issues of billing and collections. One way to have more "revenue to manage" is to optimize scheduling in advance of patient visits. By identifying appointment types, times and tendencies and then booking them based on office priorities, practices can improve efficiency, maximize staff and resources, accelerate revenue and provide patients greater quality care. Delivering solutions at the beginning of the process — at scheduling — allows greater control for providers in their practices and wider accessibility and improved care for patients.
If you would like to share your RCM best practices, please email Carrie Pallardy at cpallardy@beckershealthcare.com to be featured in the "RCM tip of the day" series.
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