Ontario Systems, an accounts receivable and healthcare revenue cycle management software and services provider, and revenue cycle solutions company Recondo Technology formed a partnership to help providers increase efficiency, reduce costs and improve cash flow.
The agreement adds Recondo's patented ReconBot web bot technology to the exception-based segmentation of Ontario Systems Artiva HC technology, according to a news release. The companies' ultimate goal is "to help healthcare finance leaders benefit from automated claim status follow-up and its inherent increases in efficiency, accuracy and reimbursement outcomes."
"Through intelligent segmentation of the provider's claim volume, we've seen 80 percent of claims managed by this process come to resolution with just a single automated claim status transaction," Shawn Yates, director of healthcare product management at Ontario Systems, said in the release. "That's a huge labor savings, freeing healthcare providers to focus on more strategic revenue cycle opportunities than simply calling insurance companies, or checking their websites. By partnering with Recondo, our customers can focus their business office staff's efforts on positive yielding activities for an organization versus repetitive non-productive touches."
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