Some employees at East Ohio Regional Hospital in Martins Ferry, Ohio, did not receive their latest paychecks on time due to a processing issue.
Bernie Albertini, administrator and COO of the hospital, told Becker's that the wire team at the local bank failed to process the hospital's wire to the payroll company Paylocity on time, meaning the money was in the bank, but it was not sent by the cutoff.
"We encountered an issue with Unified Bank, and it resulted in a delay in processing our wire transfer to the payroll company Paylocity," Mr. Albertini wrote in a memo to employees, which was shared with Becker's. "Unified Bank has acknowledged their error and will cover any late fees associated with this situation."
He added that some employees who bank with larger national institutions were paid on Aug. 23 and Aug. 24, while others at smaller banks had their funds deposited on Aug. 26.
"Please be assured that the payroll was submitted by EORH as usual and in a timely manner. We will be addressing this issue with the leadership of Unified Bank on Aug. 26," Mr. Albertini told employees.
Unified Bank acknowledged the one-time delay in processing a wire transfer request from the hospital on Aug. 23.
"Unified is currently working with East Ohio Regional Hospital's administration to determine who was impacted by this delay," the bank said in a statement shared with Becker's.
The bank's statement added that Mr. Albertini has asked employees who incur fees because of this delay to submit details to the hospital's human resources department, and that Unified "is working diligently with EORH to provide relief to any of their employees impacted by this matter."
East Ohio Regional Hospital is a 140-bed facility.
Editor's Note: This article was updated on Aug. 26 to include the bank's statement.