Jacksonville (N.C.) Children's & Multispecialty Clinic paired its NextGen practice management software with PatientPay's paperless billing solution to increase the speed of patient collections while lowering costs.
The PatientPay Paperless technology integrates with the majority of popular practice management software products. It also secures payments from patients electronically and affords automatic reconciliation of patient payments to a provider's accounting system.
"The decision to change to PatientPay was driven by both external and internal factors," said Cheryl Myers, director of revenue cycle management at the Jacksonville Children's & Multispecialty Clinic. "The rise of the patient as the 'third payer' has made the collection process more difficult and costly. This paradigm shift in our industry and the fact we are growing as a healthcare provider, made this the right time to move to a more efficient billing process and implement the right technology."