Baystate Health to lay off managers: 6 things to know

Springfield, Mass.-based Baystate Health plans to lay off an unspecified number of managers by Thanksgiving, The Boston Globe reported Oct. 18. 

Six things to know: 

1. Baystate President and CEO Peter Banko told the Globe that the health system has been losing money and needs to lower costs. The system is expected to disclose the exact number of layoffs in two to three weeks.

2. The system lost $63 million in 2023 and $177 million in 2022, according to the report. Mr. Banko said the system would have lost $60 million in 2024 if it hadn't sold a lab to Labcorp for more than $133 million.  

3. Mr. Banko said that the system's expenses have been growing faster than its revenue. More than 70% of its patients are Medicaid or Medicare beneficiaries, and Mr. Banko said neither government payer adequately reimburses Baystate for the cost of care. 

4. The system is aiming to generate more than $225 million in savings and new revenue over the next two years. That plan includes cutting labor costs, but Mr. Banko said the system would not reduce patient services. 

5. The Globe reported in September that three top executives would depart Baystate on Oct. 23. No explanation was shared for why the executives are leaving the health system. Those executives are Chief Information and Digital Officer Kevin Conway, Chief Human Resources Officer Kristin Morales-Lemieux and Chief Quality Officer Doug Salvador, MD.

6. Mr. Banko said in a statement shared with Becker's that last week the system announced "optimization of organizational and streamlined decision-making structures." This week, Baystate launched a system-wide strategic planning process that will " chart a new era of growth and expansion for the next five years."

"We are leaving no stone unturned in pursuit of corporate overhead, external spend, revenue cycle, clinical access and throughput, workforce management and strategic growth improvement levers," he said. "We are firmly committed to ensuring that our physicians, nurses and clinical teams have the support to deliver the high quality, safe care that Baystate is known for and our patients expect. Outside of implementing our new operating model, no other restructuring has been finalized."

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