Here are five expert revenue cycle management tips, published by Becker's Hospital Review after Feb. 15.
1. Patrick DeAngelo, senior vice president and general manager of business services at Modernizing Medicine, a cloud-based EHR platform, said medical practices should implement an integrated practice management system to improve revenue cycle processes.
2. Rajesh Voddiraju, CEO of RCM company Health iPASS, advised healthcare providers to ensure they train their staff and patients on how to use new revenue cycle software.
3. Alan Nalle, chief strategy officer at Patientco, a patient billing technology company, said health systems should ensure that overly complex vendor management responsibilities don't stand in the way of giving patients the financial experience they expect.
4. John O'Connor, CEO of StrongBox eSolutions, a cloud-based revenue cycle management and patient finance platform, advised hospitals to seek a win-win patient-provider outcome through revenue cycle technology solutions.
5. David Shelton, CEO of PatientMatters, a revenue cycle management vendor, said hospitals should focus on customized payment plans to help patients struggling with high out-of-pocket costs.
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