Yale New Haven (Conn.) Health has upgraded its Epic EHR system, advancing five versions.
"We upgraded 5 versions!" Kristina Bruce, principal trainer and instructional designer at Yale New Haven Health, wrote in a Nov. 16 LinkedIn post. "On Sunday at 2 AM, the system came down on the February 2023 release and came back up only 59 minutes later on the May 2024 version."
The transition presented challenges with access applications, though most issues were resolved by midweek. Remaining fixes are expected to be completed by early next week, Ms. Bruce wrote.
Reflecting on the process, Ms. Bruce likened the experience to "getting back on a bike," with the next scheduled Epic upgrade spanning only two versions.