Watchdog finds VA staff gave inaccurate data to inspectors reviewing its Oracle Cerner EHR rollout

A federal watchdog found that senior staff at the Department of Veterans Affairs gave inaccurate information to investigators probing possible misconduct involving the department's Oracle Cerner EHR modernization project. 

In a report published July 14, the VA's Office of the Inspector General said staff had submitted details of a training evaluation plan without telling reviewers that it had not been fully implemented or approved.

The investigation also found that staff delayed production of requested proficiency check data sets, provided erroneous summary statistics and failed to disclose concerns over data reliability and the exclusion of certain data.

This report is the second from the VA's Office of the Inspector General regarding a wide-ranging list of safety concerns related to the rollout of the EHR system.

On June 19, a draft report detailed that the EHR system had a "flaw" that caused 149 instances of harm to veterans.

The same report also alleged that Oracle Cerner knew about a flaw but failed to fix it or inform the VA before the system was launched in October 2020.

Kenneth Glueck, executive vice president of Oracle addressed the issue stating that the company is examining its EHR system, including the feature that caused referral orders to effectively go missing at the Department of Veterans Affairs. 

The VA has since delayed the planned rollout of the EHR system at three of its hospitals. 

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