Average ransom payments rise for healthcare: 6 notes

In 2024, the percentage of healthcare organizations paying ransomware demands decreased to 36%, down from 40% in 2023. However, those that did comply faced steeper costs, an Oct. 8 survey from Proofpoint and Ponemon Institute found.

The survey contains insights from 648 information technology and security practitioners in U.S. healthcare organizations. Proofpoint is a cybersecurity and compliance company and Ponemon Institute is a IT security research organization.

Here are six findings from the survey:

  1. The average ransom rose by 10% to $1,099,200, compared to $995,450 in 2023.

  2. Worries surrounding insecure mobile health applications have escalated, positioning them as the top cybersecurity threat in the healthcare sector. In 2024, 59% of respondents identified this issue, a notable increase from 51% in 2023.

  3. Cloud and account compromises ranked as the second most pressing concern, affecting 55% of participants.

  4. Meanwhile, text messaging emerged as the most frequently targeted collaboration tool, with 61% reporting attacks, closely followed by email at 59%.

  5. Fifty-five percent of respondents identified the absence of in-house expertise as a key obstacle to enhancing their organizations' cybersecurity defenses. However, worries about unclear leadership have increased, jumping from just 14% in 2023 to 49% in 2024. Meanwhile, the proportion of respondents citing budget limitations as a hurdle has decreased from 47% in 2023 to 40% in 2024.

  6. Fifty-four percent of respondents said they have integrated AI into their operations, with 28% utilizing the technology specifically for cybersecurity and 26% employing it for both cybersecurity and patient care. Fifty-seven percent of these individuals said they consider AI to be highly effective in enhancing their organizations' cybersecurity posture. 

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