Prospect Medical hospitals still disrupted by cyberattack nearly 2 weeks later

Hospitals in multiple states continue to be disrupted by a ransomware attack on their parent company, Culver City, Calif.-based Prospect Medical Holdings, nearly two weeks earlier.

The health system and its hospitals still display a banner on their websites that they are "experiencing a systemwide outage." The attack started Aug. 3.

At Manchester-based Eastern Connecticut Health Network, outpatient medical imaging and outpatient blood draw services remained closed Aug. 15.

"Due to the ongoing systemwide outage, we have set up a temporary phone system so our patients can contact our offices and providers," the regional health system said on its website.

Waterbury (Conn.) Health said Aug. 15 that its computer systems were still down and it is using paper records. Its outpatient blood draw stations, with the exception of the one located at Waterbury Hospital, and outpatient imaging (besides walk-in X-ray) were closed. Its open MRI in Southbury was also unavailable.

"We have contacted and will continue to contact any affected patients," Waterbury Health wrote on its website. "We are working diligently to return to normal operations as quickly as possible."

Prospect Medical Holdings said in an Aug. 15 statement to Becker's that all its emergency departments are open and its independent physician group, Prospect Medical Systems, is "essentially back up and running as normal."

"PMH continues to work around the clock to recover critical systems and restore their integrity," the statement said. "We do not yet have a definitive timeline for how long it will be before all of our systems are restored. The forensic investigation is still underway and we are working closely with law enforcement officials."

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