The Agency for Healthcare Research and Quality has released an executive summary on human resources practices that can promote safety and quality in healthcare settings.
The purpose of the research was to study how healthcare organizations can use innovative human resource practices, also called high-performance work practices, to promote safety and quality in healthcare. Below are key findings or best practices from the agency's research:
• Engage staff. Common practices include formal mechanisms for communicating organizational mission, vision, values or priorities to employees and widespread use of employee recognition and rewards.
• Align leaders. Common practices include management training curricula and leadership development for promising mid-level managers.
• Acquire and develop talent. Common practices include offering market-competitive salaries/benefits, utilizing selective hiring practices and focusing on employee development.
• Empower the frontline. Common practices include emphasizing redeployment instead of layoffs, supporting employees to speak up and use of shared governance models.
Read the AHRQ executive summary on high-performance work practices in full.
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The purpose of the research was to study how healthcare organizations can use innovative human resource practices, also called high-performance work practices, to promote safety and quality in healthcare. Below are key findings or best practices from the agency's research:
• Engage staff. Common practices include formal mechanisms for communicating organizational mission, vision, values or priorities to employees and widespread use of employee recognition and rewards.
• Align leaders. Common practices include management training curricula and leadership development for promising mid-level managers.
• Acquire and develop talent. Common practices include offering market-competitive salaries/benefits, utilizing selective hiring practices and focusing on employee development.
• Empower the frontline. Common practices include emphasizing redeployment instead of layoffs, supporting employees to speak up and use of shared governance models.
Read the AHRQ executive summary on high-performance work practices in full.
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Wisconsin Project Shows Hospital-Related Infections Dropping