Areas for improvement in hospital culture, per AHA

A recent American Hospital Association report found hospitals are doing well at empowering staff in quality improvement and supporting educational growth, but are falling behind in community and board engagement.

AHA conducted focused discussions on quality issues over three months. The program launched in April 2023 and included 104 leaders. 

The discussions identified three areas where hospitals excelled and three where more improvement is needed.

Success areas

Executive leadership commitment

Building of performance improvement infrastructure/capacity

Accreditation

 

Improvement areas

Community engagement

Technology

Board engagement

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