Trilogy Health Services is the only senior living system with a positive rating for nurse satisfaction in the country, an MIT Sloan Management Review report found.
The "Nursing Satisfaction Index" shows how nurses at 200 of the largest healthcare employers in the U.S. rate the employee experience. The index is based on an analysis of 150,000 Glassdoor reviews written by nurses working at hospitals and health systems, staffing agencies and other healthcare organizations since the start of the COVID-19 pandemic through June 2023. Each review was evaluated for 200 topics and whether nurses spoke positively or negatively about the topics.
Compensation, workload, toxic culture and organizational support emerged as the most important factors in shaping nurses' overall job satisfaction. Employers' scores are expressed as a standard deviation above or below the average for all 200 employers and were rated on a five-point scale. Systems that received negative scores are represented below in parentheses.
Here are how 11 senior living and rehabilitation centers and systems ranked for nurse satisfaction:
Trilogy Health Services — 0.7
Right at Home — 0.0
Evangelical Lutheran Good Samaritan — (0.6)
Select Medical — (0.7)
National Healthcare Corp. — (0.8)
Encompass Health — (0.9)
Sunrise Senior Living — (1.4)
Brookdale Senior Living — (1.6)
PAM Health — (1.7)
Life Care Centers of America — (1.9)
Genesis HealthCare — (2.1)