Healthcare organizations are looking to improve the healthcare experience from the very first moment they interact with patients, often through appointment booking smartphone apps, according to an Appinventiv blog post.
Three blog post highlights:
Top appointment booking apps, listed in no particular order:
- Zocdoc
- Practo
- Otboo
- Setmore
- Healthtap
- Lybrate
Features of a successful appointment booking app:
- Access to telemedicine or virtual care
- In-app patient appointment check-in
- Built-in payment modalities
- Automated appointment reminders
- Clinician and physician search, equipped with geo-location
Three considerations for the appointment booking app of the future:
- Artificial intelligence and machine learning to better match patients with the right provider or specialist for their needs
- Cloud computing to store patient-entered data and eventually provide insights on how to provide better service
- Blockchain to help users securely access insurance claim details before booking an appointment
To access the complete blog post, click here.