An operating room improvement project at Oakwood Annapolis Hospital in Wayne, Mich., improved physician satisfaction and saved the hospital more than $1.2 million, according to a Crain's Detroit Business report.
After a survey of surgeons revealed dissatisfaction with delays with OR inefficiencies, Oakwood Annapolis launched a yearlong lean management project in Jan. 2010 as part of a hospital-wide improvement program. The OR project had three main goals: improve patient satisfaction, improve physician satisfaction and improve profitability by reducing costs and improving surgery volume.
For the project, the hospital's OR staff — including full-time and part-time surgeons, nurses and support staff — mapped out the entire surgery process and identified areas for improvement.
By December, the project reduced surgical services inventory from $1.8 million in 2009 to $916,000 in 2010. By the third quarter of 2010, patient satisfaction scores increased to 98 percent from 32 percent in 2008. Physician satisfaction has also improved since the project concluded, although exact numbers are unavailable since a survey was just completed.
Read the Crain's Detroit Business report on Oakwood Annapolis Hospital's OR improvement project.
Related Articles on OR Efficiency:
Why Aren't ORs Adopting Patient Tracking Technology?
Report: More Hospitals Turning to Patient Flow Products to Increase Efficiency
5 Strategies to Improve Patient Flow in a Busy Hospital
After a survey of surgeons revealed dissatisfaction with delays with OR inefficiencies, Oakwood Annapolis launched a yearlong lean management project in Jan. 2010 as part of a hospital-wide improvement program. The OR project had three main goals: improve patient satisfaction, improve physician satisfaction and improve profitability by reducing costs and improving surgery volume.
For the project, the hospital's OR staff — including full-time and part-time surgeons, nurses and support staff — mapped out the entire surgery process and identified areas for improvement.
By December, the project reduced surgical services inventory from $1.8 million in 2009 to $916,000 in 2010. By the third quarter of 2010, patient satisfaction scores increased to 98 percent from 32 percent in 2008. Physician satisfaction has also improved since the project concluded, although exact numbers are unavailable since a survey was just completed.
Read the Crain's Detroit Business report on Oakwood Annapolis Hospital's OR improvement project.
Related Articles on OR Efficiency:
Why Aren't ORs Adopting Patient Tracking Technology?
Report: More Hospitals Turning to Patient Flow Products to Increase Efficiency
5 Strategies to Improve Patient Flow in a Busy Hospital