Sentara Laboratory Services, part of Norfolk, Va.-based Sentara Healthcare, has been named Lab of the Year by peer-reviewed journal Medical Laboratory Observer.
The magazine said SLS provided them with a compelling nomination covering six required categories: customer service, productivity, teamwork, education and training, strategic outlook and inspection results.
"SLS has embraced the concept of consumer-driven healthcare," the magazine said in a prepared statement, "and partnered with the Sentara IT team to educate patients in signing up for MyChart, the Sentara eCare app which allows patients to view their health information on their personal electronic devices."
More than 700 laboratory professionals at 12 Sentara hospitals offer diagnostic services for in-house and community clients, according to a news release.
Sentara laboratories created a common IT platform that is being implemented across all 12 hospitals. The platform aims to speed delivery of lab results and add convenience for patients, who can present to any Sentara laboratory in the system for blood draws and other services.
Additionally, SLS features a self-testing program for consumers, who can order blood tests and pay online without a physician order and present at any Sentara draw site.
Click here to view a video about SLS.
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