The fanfare and pomp surrounding a "go-live," whether for an EHR system or other software, is always much-deserved. Months or years of planning and preparation go into ensuring the software and electronic services are ready for use and functioning at peak capacity.
However, the days following the "go-live" are some of the most crucial for troubleshooting health IT and can be invaluable for identifying weaknesses in both infrastructure and usage.
Have a plan in place to conduct a post-implementation assessment that is geared towards identifying not only software hiccups, but frustrations and hitches for the end-user.
If you would like to share your health IT tips, insights, pointers or best practices, please email Max Green at mgreen@beckershealthcare.com to be featured in the "Health IT tip of the day" series.