CVS pharmacies experience system outage affecting prescription refills

Some CVS Health pharmacies were unable to fill prescriptions due to network infrastructure issues, according to a report from CNBC.  

CVS' Senior Director of Corporate Communications Mike DeAngelis told Becker's in an email most stores were able to fill prescriptions during the disruption, but the systems were slowed and wait times increased. The disruption was due to an "internal network infrastructure issue," Mr. DeAngelis said, but cause is still unknown.  

CVS told customers Tuesday on Twitter: "Some of our pharmacies are experiencing system connectivity interruptions that we are actively working to resolve. Our pharmacies can continue filling prescriptions during this period. We apologize for the inconvenience."

As of Wednesday morning, CVS had cleared the problem and will continue to investigate the cause of the issue, according to Mr. DeAngelis.  

 

More articles on health IT:

Researchers analyze DNA from 'supercentenarians' aged 110+ to discover secret to longevity
Study: 5 health indicators predict cardiovascular risk
12% of health IT pros increased cybersecurity spending by 50% in 2017, survey finds

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.

 

Featured Whitepapers

Featured Webinars