Electronic health record vendor Allscripts and MedFusion, which had been providing its online patient portal and other website solutions to 30,000 Allscripts clients, have ended their relationship following a payment dispute.
Neither company has disclosed details about the dispute. The terminated relationship means Allscripts clients currently using EHRs integrated with Medfusion's patient portal will have to purchase the service directly from Medfusion or switch to Allscripts' patient portal, FollowMyHealth, before service ends May 28.
The contract termination comes as many providers are working to attest to meaningful use stage 2, which necessitates a functioning patient portal. Both companies expressed their commitment to offering their clients the best patient engagement solutions possible.
"Healthcare providers are under a lot of pressure to meet government requirements," said Vern Davenport, Medfusion's president, in a news release. "Medfusion's job is to help providers do that in the most effective manner and help them ensure their incentive payments are awarded. As we enter this most exciting era of consumerism in healthcare, we will continue to offer solutions for patients who want to understand and play a more active role in their overall care."
In a statement, Allscripts declined to comment on the ended contract but emphasized the company's "absolute focus is on our clients and providing them with the best possible consumer/patient engagement solutions."
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