Cincinnati-based Mercy Health, formerly Catholic Health Partners, has selected Connance Vendor Management for its outsourced collections vendor.
The solution features the following components:
- An on-board rules engine that monitors account-level data nightly against policies and contracts
- Integrated work queuing that prompts specialists as needed and moves accounts over time
- Expertise from Connance to help design, monitor and optimize a hospital's agency network
- Detailed performance, workflow and operating reports