The EHR's ability to support quality care and how well the organization has implemented their records system are two of the main drivers for both inpatient and ambulatory physicians' satisfaction with their EHR vendors, according to a recent KLAS Research and Arch Collaborative report.
For its Role of Provider/Vendor Partnership in EHR Success report, KLAS and the Arch Collaborative analyzed physicians' perceptions about their EHRs and how satisfied they are with their vendors.
Here are the top 10 variables that affect satisfaction with EHR vendor's delivery for inpatient physicians.
- Organization/IT delivery
- Has needed functionality for specialty
- Enables quality care
- System response time
- Internal integration
- Easy to learn
- Enables patient safety
- Enables efficiency
- Enables patient-centered care
- System reliability
Here are the top 10 variables that affect satisfaction with EHR vendor's delivery for ambulatory physicians.
- Has needed functionality for specialty
- Enables quality care
- Organization/IT delivery
- System response time
- Internal integration
- Easy to learn
- Enables patient safety
- Enables efficiency
- System reliability
- External integration