Epic Systems founder and CEO Judy Faulkner told audiences at the company's annual Users Group Meeting that the healthcare industry is adrift at sea because of challenges like provider burnout, staffing shortages, and provider and customer satisfaction, The Cap Times reported Aug. 23. 

Epic is tapping into generative AI to roll out more tools to help hospitals and health systems save time on documentation, as well as coding and billing processes. 

Epic's Cosmos clinical informatics database is allowing health systems and researchers to find insights on how to treat blood pressure and rare diseases and even identify victims of human trafficking, the Wisconsin State Journal reported Aug. 23.

Veradigm, an EHR vendor formerly known as Allscripts, received its third notice of noncompliance from Nasdaq after failing to file three financial reports with the SEC on time.

Suki, an artificial intelligence voice assistant for healthcare, is syncing with Cerner to allow users to take advantage of Suki's clinical documentation tools.

Epic Systems and Microsoft have expanded their partnership once again and will integrate conversational, ambient and generative AI technologies into Epic's EHR ecosystem. 

Epic was named the top EHR for acute care hospitals with 251 beds or more by Black Book Research.

Epic Systems launched its new "Partnership and Pals" program that aims to collaborate with various healthcare companies to integrate technologies that will expand the benefits of patients and providers.

Sayre, Pa.-based Guthrie Clinic achieved Epic Gold Stars Level 10 for a fourth consecutive year.

Chapel Hill, N.C.-based UNC Health has been using nurses and medical assistants to respond to patient messages that fall within the scope of their responsibilities, which in turn has lowered the amount of messages physicians receive by 25 percent, EpicShares reported Aug. 21. 

Epic Systems has added AI-powered cloud contact center Talkdesk to its new Pals program, which aims to help Epic customers select vendors that use validated integrations with its software. 

Here are three hospitals and health systems that have implemented new EHR systems or announced plans to do so since Aug. 2:

New York City-based Mount Sinai, who has one of the largest production instances of Epic running on Microsoft's cloud, says the move has been able to reduce upfront infrastructure costs and accelerate the health system's integration of AI. 

Epic users can embed AI tools into their workflows in a myriad of different ways.

Epic is integrating new artificial intelligence clinical documentation capabilities for its customers through a partnership with generative AI company Abridge. 

Nashville, Tenn.-based Vanderbilt University Medical Center has started billing patients for MyChart messages that require medical advice.

Since Oracle completed its $28.4 billion acquisition of Cerner in June, the tech giant has made additional progress with its healthcare offerings, Cerner's software and health system partnerships. 

A growing number of health systems are starting to charge patients for asking for their physicians' advice through online patient portals, such as MyChart, with fees ranging from $10 to $98 for those without insurance. 

Providence, R.I.-based Care New England is collaborating with health IT provider Kyndryl to consolidate its EHR systems into Epic and move them onto Amazon Web Services' cloud, as well as outsource some of its IT employees to the company. 

Mishawaka, Ind.-based Franciscan Health based its Epic EHR training on personalized tips and education practices to improve from the 59th to 98th percentile of Epic organizations for net EHR experience score.