9 tips to prepare hospital workforces for COVID-19 changes

Hospitals and health systems are preparing for COVID-19 workforce challenges that vary based on organization size, location and number of cases handled. To overcome these challenges, organizations should focus on whether they're before a surge of patients, during a surge of patients or after a surge, according to a new report from KPMG, a global network of advisory firms.

Nine tips from the report:

Before a surge of patients

  • Develop a workforce plan that can handle lower-than-expected patient volumes and much higher volumes
  • Train clinical staff for new roles related to the coronavirus
  • Train nonclinical workers for clinical support roles, such as managing crisis call centers

During a surge

  • Deploy new workers into positions related to the coronavirus
  • Implement guidelines to support new work arrangements and staffing needs
  • Address potential employee attrition and burnout

After a surge 

  • Update workforce plans based on supply and demand
  • Work to improve recruiting, onboarding and other workforce services
  • Update human resources programs and policies to better attract and retain workers 

Read the full report here

 

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COVID-19 & healthcare professionals: What the latest CDC data shows 

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