Study: Discussing Faith Increases Patient Satisfaction

Hospitalized patients who had conversations about religion and spirituality with the healthcare team were the most satisfied with their overall care, according to research conducted at the University of Chicago Medical Center.

 



University researchers analyzed data collected between Jan. 2006-June 2009 on 3,141 patients enrolled in the University of Chicago Hospitalist Study. Key findings from their research include the following:

•    The hospital's study showed 20 percent of patients who would have valued these discussions say their desires went unmet.
•    Forty-one percent of patients wanted to discuss religious or spiritual concerns with someone while in the hospital, and 32 percent of all patients said some discussion did occur.
•    Among those who had taken part in discussions, 61 percent spoke with a chaplain, 12 percent with a member of their own religious community, 8 percent with a physician and 12 percent with someone else.
•    One in four patients who did not want a conversation about spiritual issues had one anyway.

Read the University of Chicago Medical Center study about spiritual discussions.

Related Articles on Patient Satisfaction:

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