The Robert Wood Johnson Foundation now offers a suite of resources designed to support the use of CAHPS surveys, specifically the Clinician & Group Surveys.
The resources include content to help key stakeholders understand the importance of measuring patients' experience and implementation of the surveys. The resources include:
• Primer: Measuring Patient Experience
• The Benefits of CAHPS: Survey Instruments for Collecting Patient Experience Data
• Forces Driving Implementation of the CAHPS Clinician & Group Survey
• Patient Experience of Care Glossary
• Messaging for Providers
• Messaging for Health Plans
To view the foundation's resource suite on CAHPS surveys, click here.
The resources include content to help key stakeholders understand the importance of measuring patients' experience and implementation of the surveys. The resources include:
• Primer: Measuring Patient Experience
• The Benefits of CAHPS: Survey Instruments for Collecting Patient Experience Data
• Forces Driving Implementation of the CAHPS Clinician & Group Survey
• Patient Experience of Care Glossary
• Messaging for Providers
• Messaging for Health Plans
To view the foundation's resource suite on CAHPS surveys, click here.
Related Articles on CAHPS:
AHRQ: No Data Submission in May/June 2012 for Hospital Survey on Patient Safety Culture
AHRQ Issues New CAHPS Surgical Care Survey Measure Summaries
The Future of the American Hospital: Role and Relevancy in the Next Decade