The Joint Commission has updated its monograph, Advancing Effective Communication, Cultural Competence and Patient- and Family-Centered Care With The Joint Commission.
The monograph was developed to assist hospitals in integrating communication and cultural sensitivity with patient-centered care, through recommendations, tips for meeting standards and requirements and guidance to supplemental information.
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The updated document includes new links to Joint Commission projects and reports, additional resources added to Appendix E as well as revisions to Appendix C to reflect updated standards language.
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