Healthgrades — an online resource for information on hospitals and physicians —announced the recipients of the Healthgrades 2018 Patient Safety Excellence Award and the Healthgrades 2018 Outstanding Patient Experience Award.
Here are five things to know.
1. For 2018, 458 hospitals across the U.S. received the Healthgrades Patient Safety Excellence Award, which puts them in the top 10 percent of all short-term acute care hospitals that report patient safety data.
2. The patient safety award recipients demonstrated excellent performance in safety for Medicare patients as measured by objective outcomes for 13 patient safety indicators, as defined by the Agency for Healthcare Research and Quality.
3. For 2018, 439 hospitals received the Healthgrades Outstanding Patient Experience Award, which puts them in the top 15 percent of hospitals for patient experience.
4. To determine the patient experience award recipients, Healthgrades analyzed 3,478 hospitals that submitted at least 100 patient experience surveys to CMS, which covered admissions from April 2016 to March 2017.
5. Healthgrades then measured hospital performance by applying a scoring methodology to 10 patient experience measures, using data gathered from a 32-question patient experience survey. Survey questions focused on how patients perceived their hospital care, including cleanliness, noise levels, pain management and the providers' responsiveness.
To view a complete list of the award recipients, click here. Click here to learn more about the methodology behind the awards.