The Agency for Healthcare Research and Quality has published a children's version of the Consumer Assessment of Healthcare Providers and Systems survey for clinician and group visits.
The CAHPS Clinician & Group Child Visit Survey 2.0 can be used to assess the experiences of children and their parents during the child's most recent visit with a provider. The Visit Survey assesses the following patient experience measures:
• Getting timely appointments, care and information
• How well providers communicate with patients
• Helpful, courteous and respectful office staff
• Patients' rating of the provider
• Provider's attention to the child's growth and development
• Provider's advice on keeping the child safe and healthy
To download the new Child Visit Survey and supporting documents, click here.
The CAHPS Clinician & Group Child Visit Survey 2.0 can be used to assess the experiences of children and their parents during the child's most recent visit with a provider. The Visit Survey assesses the following patient experience measures:
• Getting timely appointments, care and information
• How well providers communicate with patients
• Helpful, courteous and respectful office staff
• Patients' rating of the provider
• Provider's attention to the child's growth and development
• Provider's advice on keeping the child safe and healthy
To download the new Child Visit Survey and supporting documents, click here.
Related Articles on Patient Experience:
Beryl Institute Seeks Public comment on Patient Experience Body of Knowledge
Actors, Coaches Help Physicians Boost Patient Satisfaction Scores
Non-Profit Payor Makes Utah OB/GYN Quality, Satisfaction Ratings Public