The following is a list of the 50 hospitals where 87 percent or more of patients reported that they "always" received help as soon as they wanted.
For comparison, the national average score on this HCAHPS measure is 67 percent.
Note: This list is based on HCAHPS survey results reported to CMS' Hospital Compare database covering the period of October 2012 through September 2013. Some hospitals were excluded from the list due to insufficient data, such as having fewer than 100 patients complete the survey. When hospitals have the same percentages, they are listed in order of provider ID number rather than alphabetically.
Westlake Regional Hospital (Columbia, Ky.) — 99 percent
Bigfork (Minn.) Valley Hospital — 95 percent
Advanced Surgical Hospital (Washington, Pa.) — 95 percent
Physician's Care Surgical Hospital (Royersford, Pa.) — 95 percent
Sugar Land (Texas) Surgical Hospital — 94 percent
Patients' Hospital of Redding (Calif.) — 93 percent
Surgical Institute of Reading (Wyomissing, Pa.) — 93 percent
Dakota Plains Surgical Center (Aberdeen, S.D.) — 93 percent
Quail Creek Surgical Hospital (Amarillo, Texas) — 93 percent
P&S Surgical Hospital (Monroe, La.) — 92 percent
Oak Leaf Surgical Hospital (Eau Claire, Wis.) — 92 percent
OSF Holy Family Medical Center (Monmouth, Ill.) — 91 percent
Manhattan (Kan.) Surgical Hospital — 91 percent
Institute for Orthopedic Surgery (Lima, Ohio) — 91 percent
Surgical Hospital at Southwoods (Youngstown, Ohio) — 91 percent
University Hospitals Conneaut (Ohio) Medical Center — 91 percent
Oklahoma Heart Hospital (Oklahoma City) — 91 percent
Wellspan Surgery and Rehabilitation Hospital (York, Pa.) — 91 percent
Black Hills Surgical Hospital (Rapid City, S.D.) — 91 percent
Surgical Specialty Center of Baton Rouge (La.) — 90 percent
Midwest Surgical Hospital (Omaha, Neb.) — 90 percent
Siouxland Surgery Center (Dakota Dunes, S.D.) — 90 percent
Northwest Hills Surgical Hospital (Austin, Texas) — 90 percent
Heritage Park Surgical Hospital (Sherman, Texas) — 90 percent
Mariners Hospital (Tavernier, Fla.) — 89 percent
Citizens Medical Center (Columbia, La.) — 89 percent
Heart Hospital of Lafayette (La.) — 89 percent
Fairway Medical Center (Covington, La.) — 89 percent
Baylor Medical Center at Uptown (Dallas) — 89 percent
Menlo Park (Calif.) Surgical Hospital — 88 percent
Sacred Heart Hospital on the Gulf — 88 percent
Treasure Valley Hospital (Boise, Idaho) — 88 percent
Salina (Kan.) Surgical Hospital — 88 percent
Nebraska Orthopaedic Hospital (Omaha) — 88 percent
Northwest Surgical Hospital (Oklahoma City) — 88 percent
Oklahoma Heart Hospital South (Oklahoma City) — 88 percent
Surgical Specialty Center at Coordinated Health (Allentown, Pa.) — 88 percent
Bucks County Specialty Hospital (Bensalem, Pa.) — 88 percent
Sioux Falls (S.D.) Specialty Hospital — 88 percent
Arkansas Heart Hospital (Little Rock) — 87 percent
Physicians' Specialty Hospital (Fayetteville, Ark.) — 87 percent
Animas Surgical Hospital (Durango, Colo.) — 87 percent
Kansas City Orthopaedic Institute (Leawood, Kan.) — 87 percent
Green Clinic Surgical Hospital (Ruston, La.) — 87 percent
Cypress Pointe Surgical Hospital (Hammond, La.) — 87 percent
H.B. Magruder Memorial Hospital (Port Clinton, Ohio) — 87 percent
Bluffton (Ohio) Hospital — 87 percent
United Regional Medical Center (Manchester, Tenn.) — 87 percent
Texas Institute for Surgery at Presbyterian Hospital (Dallas) — 87 percent
Grant Regional Health Center (Lancaster, Wis.) — 87 percent