The people in healthcare and organizations' cultures play a large role in patient safety, according to research by Hogan Assessment Systems.
In an e-book, "First, Do No Harm," Hogan Assessment Systems shares three ways healthcare providers can improve patient safety by focusing on people and culture:
1. Start with staff. Organizations should hire staff with both the clinical and personal skills needed to provide high-quality, safe care.
2. Change the culture. Healthcare leaders can create a patient safety culture by gaining staff buy-in to new processes and improving communication during transitions of care.
3. Put people over profits. Healthcare leaders should focus on improving safety first, and savings will follow.
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