The following U.S. hospitals had the highest percentage of patients unhappy with the manner in which physicians interacted with them, according to the most recent HCAHPS scores.
At least 12 percent of patients at these 11 hospitals said their physician "sometimes" or "never" treated them with courtesy and respect.
The figures are from CMS' Hospital Compare website and represent HCAHPS scores collected from April 2018 through March 2019.
Note: Hospitals with fewer than 100 completed surveys were excluded from this list.
California
Foothill Regional Medical Center (Tustin)
La Palma Intercommunity Hospital
Los Angeles Community Hospital
Memorial Hospital of Gardena
Pacifica Hospital of the Valley (Sun Valley)
Southern California Hospital at Hollywood (Los Angeles)
Illinois
Jackson Park Hospital (Chicago)
St. Bernard Hospital (Chicago)
New Mexico
Rehoboth McKinley Christian Health Care Services (Gallup)
New York
Interfaith Medical Center (New York City)
Pennsylvania
Lower Bucks Hospital (Bristol)